OUR SUITE OF SBD SOLUTIONS
Document
Courier
Bonded & insured SBD agent shuttles sensitive documents for F&I to complete the transaction.
The SBD Agent performs GUARANTEED mechanical & cosmetic inspection of a potential trade-in vehicle and transfers it to the dealer in digital format.
Condition
Reports
Home
Delivery
Our certified agent and State-of-the-art transporter deliver a new vehicle to your customer's home - includes a comprehensive handoff process and exceptional customer service experience.
Test
Drives
Our client-oriented staff provides customers with a complete vehicle test drive at the customer's physical location.
Vehicle
Concierge
Pick-up and drop-off services included in flat fee based on mileage and volume tiers so dealer can offer its customers warranty repairs, oil changes and engine overhauls.
Roadside Assistance
Other dealer solutions can include roadside assistance, which is fulfilled by SBD’s vendor network and SBD serving as the entire brokerage arm for the auction-to-dealer, dealer-to-auction, and wholesale transportation, and intra-network or external dealer exchanges.
Long-Haul Solutions
BROKERAGE ARM SOLUTIONS
SBD facilitates transportation solutions for dealer's intra-network moves & external network exchanges.
Intra-Network & External Dealer Exchanges
Transportation of vehicles purchased at online auctions (ACV, OpenLane, OVE, SmartAuction).
Online Vehicle Purchase & Wholesale Transportation Solutions
Vehicle transport to and from an auction house to the dealer's lot.
Auction 2 Dealer & Dealer 2 Auction
Transportation of vehicles sourced at another location.
Specific Order Fulfillment
MEETING EXPECTATIONS
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Timely & Consistent Communication
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Clear & Concise Documentation
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Right Price & Favorable Financials
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Hassle-Free & Short Experience
Customer Expectations
Benefits
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Purchase made from the comfort of the home
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Increased purchase satisfaction
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Transparency & ease of transaction
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Time-saving
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Profitability & Efficiency
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Following Processes and Procedures
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Customer Retention & Service Introduction
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Ease of Transaction
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High Manufacturer's Survey Score
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Customer Expectations
Benefits
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Adds a modern solution to current buying trends
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Innovation & Technology
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Transparency & Customer Satisfaction
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Differentiation from the competition
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Increases bottom line & expense reduction
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Mitigates risk & improve operational functionality
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Improves CSI Surveys
Dealers Expectations